Returns & Exchanges

At Christmas World, we want your home to glow with holiday cheer, so if you are not completely satisfied with your festive decor, you can return items within 30 days of delivery. Please ensure all ornaments, trees, and lights are in their original packaging and unused condition to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Pack With Care

Carefully place the items back into their original manufacturer boxes, ensuring fragile glass ornaments are properly padded to prevent breakage during transit.

3

Label and Ship

Print your prepaid shipping label from the portal, attach it securely to the outside of your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects the returned decorations, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing